Love my rug! Outstanding and accurate communication! Simply put, acknowledged and explained every step of the process from receiving my order, shipping and delivery time frame.
This has been a joyous experience. The rug is flat out gorgeous -- and I am a collector of Turkish rugs. Service was excellent, shipping miraculous. I'm planning to get another from this wonderful dealer.
This is the third or fourth rug I've purchased from Kilim.com. Not only are they all beautiful rugs, but the customer service is exceptional. Delivery is quick, packaging is secure, the rugs are always clean and ready to unfold, and there is always some sort of personalized message or small gift. This is a great company. Many thanks!
Fabulous rug, very true to photo, in wonderful condition. Can't overstate the richness it adds to the room. Don't be afraid to order on line from these people, it's a first rate operation.
Fantastic quality and fast service! We love our new Kilim rug and would definitely purchase from Kilim again. Extremely pleased with our purchase and overall experience.
Beautiful rug, delivered to my doorstep in a very timely manner. Thrilled with the look, style and condition of my runner. Will definitely purchase again.
As a former furniture manufacturer and retailer, I have a lot of experience dealing with clients. This company is absolutely stellar, not only in customer service, but their presentation and website are incomparable.They've thought of everything to take the guess work out of online ordering--truly a twenty first century operation. Using Crayolas to reference colors is brilliant!
Beautiful collection of vintage kilims