The service provided and quality of the rug were great. Every question I asked was answered promptly. The rug came quickly, within 5 days of my order. It is very beautiful and well made.
I can't say enough about the customer service from this company. Every step of the way, Can Gurel was extraordinarily responsive. My emails were returned within hours and he did everything in his power to make sure I was happy and satisfied. Customer service like this simply doesn't exist anywhere else. Also, the kilim I bought was beautiful and arrived exactly as advertised.
I have purchased several rugs from this company—I’m happy with them all!High quality, good price-point, and a great selection to choose from. The rugs arrive well packaged and in excellent condition.When I’ve needed customer service I’ve always had a positive and productive experience. I’m very happy to have discovered this company! Thank you!
Every part of the service experience was good. Timeliness in shipping and delivery, packaging and even a return were all managed well.And the rug I kept was great! I'll shop here again.
It was a pleasure working with Kilim Studio … their website was very easy to maneuver… the rug arrived promptly and was beautiful … A very positive experience …
I’ve purchased three Kilims and they have all exceeded my expectations. The photos are color- accurate, the shipping is timely and if you need help it will be courteous and prompt.
Fantastic Rug at a great price and the shipping was so fast.I love all of the additional images and color references available for each of the rugs. It is really hard to shop for textiles and rugs online and I appreciate the extra effort. Highly Recommend.
This is the second Kilim rug I've purchased from this website. They have a great variety of unusual patterns and colors. The quality of these vintage rugs is great and the prices are reasonable.
Quality Service and product