Love my rug! Outstanding and accurate communication! Simply put, acknowledged and explained every step of the process from receiving my order, shipping and delivery time frame.
Yâall have the best rugs. Iâve ordered six vintage rugs and theyâve surpassed my expectations. I generally do not like buying rugs online because of the color variations, and unwrapping the delivery is kind of like opening a grab bag....youâre never sure whatâs going to be inside! But Iâve always been super pleased; the rugs are of excellent quality, true to size, with a beautiful warm, vintage feel. The little free gifts yâall throw in are much appreciated too! Canât say enough good things. :)
My rug is gorgeous, clean, and in excellent shape. The colors are were very true to the images online. I was expecting a certificate of authenticity but I may have misunderstood that part and it doesn't really matter because the quality is obvious. Also love the special goodies included with the shipment. I will order again from kilm!
I was a bit hesitant to purchase a rug online without feeling and seeing it in person. However this company walked me through all of my concerns, offer free shipping and returns / exchanges so I thought 'Why not?' . I got a 1960s bohemian feel square rug that is bright and colorful. Just what I needed to cheer up my dark living room. It blends in with my eclectic Asian + mod decor. The colors were exactly as depicted in the online photo (which is not always the case from other companies). The description of the rug was exact and I could not be happier. I was hoping to leave a photo but there is no way to do that here.
Love my rug