I bought a large vintage Turkish carpet and from the website experience to paying to the delivery, every step was great - clear, informative, quick! I would say selection was the hardest part - once the order was placed, receiving the carpet in just a couple of days, without having to deal with the customs, was the best part. 100% recommended. Absolutely would use again.
I needed an area rug for my office and narrowed it down to two colors of Turkish patchwork ones online. At first, I thought that I would order them both, keep the one that I wanted and return the other.But in discussion with the people at Kilim, they offered to superimpose images of my options with pictures I took of the office. The images were amazing! And made my choice obvious. I ordered one rug.When it arrived, I took a picture of the office with the real rug and could barely tell the difference between the real picture and the simulation they sent the week before.It was a wonderful 21st century rug buying experience.
I LOVE my vintage rugs. This company is incredible. My rugs arrived clean and well packed and in beautiful condition. The Seller is a total pro. I received excellent communication and a speedy arrival. I Guy my rugs much sooner than I thought I would. I will be buying more!!!
Amazing experience. The vintage wool runner was well packaged, and the design/color exactly as described. It shipped from Turkey via FedEx and arrived IN JUST A WEEK which is fantastic considering customs clearance requirements. Will definitely recommend and use again!!
I love my new runner! It looks exactly like its picture, and it arrived very quickly. Plus I got a wonderful little gift of postcards with pictures of beautiful rugs, quotes from famous thinkers, and a lovely Turkish evil eye pendant for my home. The rug really completes the look I've been working on, and it feels great underfoot. I'll definitely shop here again. Thanks!
Ida was unbelievably helpful. I purchased an overdyed rug and she contacted me with more pictures and descriptions to ensure I would be satisfied with my purchase. With her guidance, I ended up choosing a different rug that works perfectly in my home. I didn’t feel like a faceless customer like I do when making an online purchase. I truly felt that Ida cared about me! I couldn’t be happier with my purchase. I will be shopping at kilim again!!
Very fast shipping! The rug was beautiful and exactly as pictured. The "evil eye" ornament gift was so nice. It reminded me of my visit to Istanbul last year.
Wonderful carpet