Every part of the service experience was good. Timeliness in shipping and delivery, packaging and even a return were all managed well.And the rug I kept was great! I'll shop here again.
i ordered a 6x10' vintage turkish rug. a very pleasant surprise was that the actual color of the rug was exactly as represented on your website. the size and condition was also as represented. shipping was via fedex and was received earlier than expected. bottom line: i loved the rug and the shopping experience with Kilim and will definitely order from them again soon. looking to order a runner from them now.
Very easy to order. Communication great. Beautiful product at a not too costly price point. I feel like I purchased a “ one of a kind “ rug that you aren’t going to run across in every other home or magazine . Fits my style perfectly!
I have purchased several rugs from this company—I’m happy with them all!High quality, good price-point, and a great selection to choose from. The rugs arrive well packaged and in excellent condition.When I’ve needed customer service I’ve always had a positive and productive experience. I’m very happy to have discovered this company! Thank you!
Rug is perfect!Good communication, pretty fast shipping, arrived and looked even better than online. Appreciate the photoshop that helped me see how it would look in my space, and it was pretty accurate to reality. All in all, totally worth it for a rug that's so much nicer and more interesting than a similar priced new rug.
Exceptional!