Every part of the service experience was good. Timeliness in shipping and delivery, packaging and even a return were all managed well.And the rug I kept was great! I'll shop here again.
Rug even better in person than in the online photos! Very satisfied with experience start to finish. Arrived quickly with amazing protective packaging. Will order again from kilim.com
They provide great service. The rug I received was beautiful but ended up not working out. They helped me return it with detailed instructions and emailed me status updates along the way. I’d definitely recommend them to anyone looking for authentic Turkish rugs.
I bought a beautiful stool and the customer service was amazing and they responded right away to my emails. They also helped me I. The past as I was looking for a run and even did a design work up to show me what it would look like in my space. They are very responsive and kind and I love my vintage stool!
Prompt Service