We were impressed by the website with the huge selection, plus great pictures and tools to see the rug before purchase. At the same time a little concerned buying from an offshore supplier. Our purchase went very smoothly, in fact Kilim double checked with us on color before shipment and then it arrived in just a few days. WAY faster than something ordered the same day stateside. The rug was exactly as described and fits our space perfectly. Very happy with our purchase and would highly recommend.
I have now bought two gorgeous vintage wool runner rugs from Kilim Studio and I couldn't be happier with them! Both were amazingly well portrayed on the website and what arrived was exactly what I expected. Plus they both were immaculately clean and in great condition. They even include a lavender sachet in the packaging of every rug. Nice touch. Communication was prompt, thorough and reassuring, also so nice that it was a real person, not just an automatic response. Delivery was fast and reliable. Can't say enough about this company, I look forward to buying more rugs from Kilim.com and I recommend them to family and friends.
I have purchased several rugs from this company—I’m happy with them all!High quality, good price-point, and a great selection to choose from. The rugs arrive well packaged and in excellent condition.When I’ve needed customer service I’ve always had a positive and productive experience. I’m very happy to have discovered this company! Thank you!
It has been a joy and success buying several Kilims from the folks at Kilim.com! They went out of their way to send me ideas based on the color and size I was looking. And the rugs I received are stunning antiques - gorgeous - even more beautiful than the photos. I will definitely order more and have already referred numerous people who see my carpets and love them!
Excellent communication