It was a pleasure working with Kilim Studio ... their website was very easy to maneuver... the rug arrived promptly and was beautiful ... A very positive experience ...
As a former furniture manufacturer and retailer, I have a lot of experience dealing with clients. This company is absolutely stellar, not only in customer service, but their presentation and website are incomparable.They've thought of everything to take the guess work out of online ordering--truly a twenty first century operation. Using Crayolas to reference colors is brilliant!
I have now bought two gorgeous vintage wool runner rugs from Kilim Studio and I couldn't be happier with them! Both were amazingly well portrayed on the website and what arrived was exactly what I expected. Plus they both were immaculately clean and in great condition. They even include a lavender sachet in the packaging of every rug. Nice touch. Communication was prompt, thorough and reassuring, also so nice that it was a real person, not just an automatic response. Delivery was fast and reliable. Can't say enough about this company, I look forward to buying more rugs from Kilim.com and I recommend them to family and friends.
Amazing experience. The vintage wool runner was well packaged, and the design/color exactly as described. It shipped from Turkey via FedEx and arrived IN JUST A WEEK which is fantastic considering customs clearance requirements. Will definitely recommend and use again!!
I ordered two custom sized rugs from Kilim Studio. The communication was great! I was given a variety of design layouts to choose from. They arrived sooner than expected and they are beautiful and very well made. We will be enjoying them for years to come. They also gave me excellent advice about where to purchase rug mats. Love â¤ï¸
Good quality. I thought the rug might be in NJ but it was shipped from Istanbul. Still arrived relatively fast. I've been to Istanbul 2x so i am a great fan of Turkish culture. My paintings and rugs take me back to a land i'd rather be.
It was a pleasure working with Kilim...