Great website, service and delivery! The rug looks just as pictured on the website and is beautiful quality. Shipping was fast and hassle free. Have ordered from them multiple times and have always had consistently excellent experiences.
I’ve purchased three Kilims and they have all exceeded my expectations. The photos are color- accurate, the shipping is timely and if you need help it will be courteous and prompt.
Fast delivery on both of my orders. Thoughtful customer service kindness perks, including carefully wrapped merchandise, thank-you cards and gifts. Pleasant tone in mail and email communications! I couldn't be happier with this company! Thank you.
I highly recommend this company for the quality of their rugs and for their amazing customer service. I ordered a rug and in the process of it being shipped we were mandatorily evacuated because of hurricane Michael. I envisioned my beautiful rug sitting on our porch getting ruined while we were away. I emailed Kilim and requested they delay shipment and received an immediate response that they would deliver at a later date. We received the rug after the evacuation order ended and we had returned home. It is more beautiful than the pictures online. Kilim was also helpful in the selection process, sending additional pictures that included coordinating colors. I will purchase from Kilim again without a moments hesitation.
Easy order and shipping, quality was high as expected, price was fair. Images and description on the website were very detailed and accurate — much appreciated.
This is my second purchase