Ida was unbelievably helpful. I purchased an overdyed rug and she contacted me with more pictures and descriptions to ensure I would be satisfied with my purchase. With her guidance, I ended up choosing a different rug that works perfectly in my home. I didn’t feel like a faceless customer like I do when making an online purchase. I truly felt that Ida cared about me! I couldn’t be happier with my purchase. I will be shopping at kilim again!!
Fabulous rug, very true to photo, in wonderful condition. Can't overstate the richness it adds to the room. Don't be afraid to order on line from these people, it's a first rate operation.
This is the third rug I have purchased from Kilim and I’ve been very happy with every purchase! Great products, wonderful customer service and fast shipping. Thank you for a great shopping experience!
Rug even better in person than in the online photos! Very satisfied with experience start to finish. Arrived quickly with amazing protective packaging. Will order again from kilim.com
The rug is stunning, great quality and even more beautiful than the pictures. The entire process was seamless, the rug was very safely packaged and delivery was within 2 weeks of placing our order.
Ida was unbelievably helpful