I have purchased two magnificent rugs from Kilim.com. It was extremely easy to work on design, size, etc. via email with a friendly representative. My rugs were ready to ship from Turkey to the US at exactly the time promised and arrived within 24-48 hours of shipping in perfect condition. They are extremely low maintenance but, more importantly, are admired by all who visit my home. I have no hesitation in recommending this company. A treasure of an Internet « find ».
Kilim Studio are outstanding. The kilims that they sell are beautiful. I have bought a few rugs from them now and they have all arrived promptly and been identical to the pictures on the website. I have found that the colours of the rugs on the website perfectly match the real thing and it is always a delight to receive a kilim from them. Whenever I have had questions they have always been answered swiftly and their communications are clear and always helpful. I couldn't rate them more highly.
The service was second to one. Question.s were answered promptly. The rug arrived in no time. The quality of the rug is very good colours a bit different then Imagined although going back on the website, every thing was there for me to figure the right colours: the picture with the paint chart and the crayon would have been very useful if I had bothered to pay attention. Nevertheless, love the rug I strongly recommend.
Great experience. Buying a rug online may seem daunting but with Kilim it’s not! Their website is extremely well designed and functional with amazing inventory, great search filters and realistic pictures. Shipping and delivery were super efficient, rugs arrived quickly and safely packaged. The customer service is impressive too, very responsive to emails about the product and the delivery process. As for the rugs themselves, top quality at competitive prices. Would definitely recommend Kilim!
I’ve purchased three semi-antique rugs from Kilim.com over the past decade. These pieces help make my house a home!I’ve been totally satisfied with the buying experience: the photos and descriptions are accurate, sales team is very responsive, shipping is lightning fast.Highly recommended
I love my new rug