Kilim Studio are outstanding. The kilims that they sell are beautiful. I have bought a few rugs from them now and they have all arrived promptly and been identical to the pictures on the website. I have found that the colours of the rugs on the website perfectly match the real thing and it is always a delight to receive a kilim from them. Whenever I have had questions they have always been answered swiftly and their communications are clear and always helpful. I couldn't rate them more highly.
I wasn't sure about buying a vintage rug online but I'm so glad I did. The rug is gorgeous, exactly as displayed/described, and immaculately clean! It's beautifully worn in and has decades upon decades of life left in it. Happy purchase!
As a former furniture manufacturer and retailer, I have a lot of experience dealing with clients. This company is absolutely stellar, not only in customer service, but their presentation and website are incomparable.They've thought of everything to take the guess work out of online ordering--truly a twenty first century operation. Using Crayolas to reference colors is brilliant!
Great experience. Buying a rug online may seem daunting but with Kilim it’s not! Their website is extremely well designed and functional with amazing inventory, great search filters and realistic pictures. Shipping and delivery were super efficient, rugs arrived quickly and safely packaged. The customer service is impressive too, very responsive to emails about the product and the delivery process. As for the rugs themselves, top quality at competitive prices. Would definitely recommend Kilim!
I've bought a number of rugs from Kilim.com over the years, both vintage and new/custom. All have been good quality and as represented online. The vintage rugs have arrived extremely quickly, in a matter of days. The custom rugs take longer but are worth the wait. Customer service is prompt and helpful. I highly recommend them.
Rug even better in person than in the online photos! Very satisfied with experience start to finish. Arrived quickly with amazing protective packaging. Will order again from kilim.com
This rug is absolutely beautiful! I was looking for a vintage rug for a long hallway and was slightly hesitant to purchase it on line. The rug was refurbished to absolutely perfect condition. I could not be more pleased!
I was hesitant to buy such a high end item on line from thousands of miles away ... but my experience was beyond expectation. The kilim we purchased is absolutely gorgeous ,reasonably priced and excellent quality. My questions were promptly answered online, with extra photos sent to confirm colors and texture. Shipping was fast and reliable ...we are hooked! About to purchase a second rug.
Kilim Studio are outstanding