Exactly what the picture showed. This rug is gorgeous with lively colors, yet the aged look of a vintage rug. Looks perfect in our living room. It was well packaged and arrived quickly. I am so happy with this purchase and hope to do business again! Very responsive customer service.
This carpet is so beautiful. Exactly the colours of the the online photo image. Shipping was quick. A couple of nice postcards and a kilim cushion cover were gifts in the package! Overall a very good purchasing experience!
I highly recommend this company for the quality of their rugs and for their amazing customer service. I ordered a rug and in the process of it being shipped we were mandatorily evacuated because of hurricane Michael. I envisioned my beautiful rug sitting on our porch getting ruined while we were away. I emailed Kilim and requested they delay shipment and received an immediate response that they would deliver at a later date. We received the rug after the evacuation order ended and we had returned home. It is more beautiful than the pictures online. Kilim was also helpful in the selection process, sending additional pictures that included coordinating colors. I will purchase from Kilim again without a moments hesitation.
This is the second rug I’ve purchased from Kilim.The product is excellent and the prices are great. Both are beautiful additions to our home. It best if all is how quickly we received the rugs.Great customer service and wonderful product!
The service was second to one. Question.s were answered promptly. The rug arrived in no time. The quality of the rug is very good colours a bit different then Imagined although going back on the website, every thing was there for me to figure the right colours: the picture with the paint chart and the crayon would have been very useful if I had bothered to pay attention. Nevertheless, love the rug I strongly recommend.
The service provided and quality of the rug were great. Every question I asked was answered promptly. The rug came quickly, within 5 days of my order. It is very beautiful and well made.
Great product and service!