As always wasn't disappointed. Second time buying a rug from Kilim Studio and love both purchases. They fit perfectly in the rooms they were intended for and the customer service is wonderful
I needed an area rug for my office and narrowed it down to two colors of Turkish patchwork ones online. At first, I thought that I would order them both, keep the one that I wanted and return the other.But in discussion with the people at Kilim, they offered to superimpose images of my options with pictures I took of the office. The images were amazing! And made my choice obvious. I ordered one rug.When it arrived, I took a picture of the office with the real rug and could barely tell the difference between the real picture and the simulation they sent the week before.It was a wonderful 21st century rug buying experience.
Kilim.com has a great website with dynamic visual tools and lots of helpful details about the rugs. Very useful for researching before choosing a rug. The customer service was excellent and the shipping service was surprisingly fast.
This is the third or fourth rug I've purchased from Kilim.com. Not only are they all beautiful rugs, but the customer service is exceptional. Delivery is quick, packaging is secure, the rugs are always clean and ready to unfold, and there is always some sort of personalized message or small gift. This is a great company. Many thanks!
The rugs are beautiful and reasonably priced. I didn't want to buy online but it worked out really well. They responded to all inquiries quickly and the rug arrived in just days from Istanbul! I have not been able to find a rug like the one I finally found on Kilim.com. So happy!
Excellent! the quality of the carpet corresponded to the description and the colors identical to the photos on the website. Very professional staff who followed the shipment until arrival at destination. I highly recommend it!
As always wasn't disappointed