I have purchased several rugs from this company-I’m happy with them all!High quality, good price-point, and a great selection to choose from. The rugs arrive well packaged and in excellent condition.When I’ve needed customer service I’ve always had a positive and productive experience. I’m very happy to have discovered this company! Thank you!
The sales folk at kilim are responsive and really helpful. They give clear responses which make it easier to make a decision on a large purchase.The shipping time was fast and free unlike many of the larger retailers.This is my third rug purchase from Kilim and initially I went with a different company - big mistake. I love my newest rug - it’s exactly as described and the quality is fantastic.
Excellent! the quality of the carpet corresponded to the description and the colors identical to the photos on the website. Very professional staff who followed the shipment until arrival at destination. I highly recommend it!
Wonderful customer service