I ordered a beautiful rug from Kilim.com; it arrived quickly and was well-packaged. Even though the rug wasn't quite the perfect fit for me, Halil (seller) was prompt and efficient in handling my return. I am now awaiting confirmation from him that the rug has been received. This website is one of my favorites, with stunning rugs showing up every time I look, and I look forward to ordering again soon. Six stars!
Kilim.com has a great website with dynamic visual tools and lots of helpful details about the rugs. Very useful for researching before choosing a rug. The customer service was excellent and the shipping service was surprisingly fast.
Very pleased with this purchase. Packaging was superior to ensure zero product damage during shipping. Easy to assemble. Excellent quality for the money.
It was a great experience - I found a beautiful rug, ordered it and it was delivered within the timeframe I had been told - literally a stress free experience, and the rug is so BEAUTIFUL.
Six stars!