This is the third or fourth rug I've purchased from Kilim.com. Not only are they all beautiful rugs, but the customer service is exceptional. Delivery is quick, packaging is secure, the rugs are always clean and ready to unfold, and there is always some sort of personalized message or small gift. This is a great company. Many thanks!
Great service. If you needed colour clarifications, they were readily available. Product arrived on time and was as described on the website. These carpets aren't backed so they may need an underlayer.
Ayfer has been amazing! He answered all of my questions in a timely way and facilitated all aspects of our interaction with great professionalism, care,And efficiency as well asBeing knowledgeable.I’m left with the best opinionOf Kilim! The rugCame soCarefullyWrappedWith a lavender sachet…what a wonderfulTouch!
My experience with this company has been amazing. I can’t believe how quickly the rugs arrived considering they came all the way from Turkey. The rugs were clean and had been perfectly represented online. I highly recommend this company for their quality and punctuality.
I ordered my Kilim rug on August 5th and received it on August 12th. I couldn't believe how fast it came and with free shipping. It was packaged well. I opened it up and the rug looks exactly the same as the picture on the website. It is in wonderful shape and is just beautiful. I am so happy with the rug. After being in Turkey and buying a kilim while there, I can say that Kilim Studio prices and quality is just as good as traveling to Turkey and buying there. It's my second time purchasing from Kilim Studio and I have been happy both times with the quality and cost and I am sure I will purchase another one in the future.
Good value and excellent customer…