I ordered a beautiful rug from Kilim.com; it arrived quickly and was well-packaged. Even though the rug wasn't quite the perfect fit for me, Halil (seller) was prompt and efficient in handling my return. I am now awaiting confirmation from him that the rug has been received. This website is one of my favorites, with stunning rugs showing up every time I look, and I look forward to ordering again soon. Six stars!
I’m so happy with my rug. It’s even more beautiful in person than it was on the site. And it arrived so quickly. Loved the little sachet of lavender inside the box. Would definitely recommend.
... professional, pleasant, and helpful. Purchase was easy, and the follow-up from their sales department was exemplary. They kept me informed every step of the way, and communication was kind and personal. Cannot recommend them more! They have a selection of beautiful kilims that could satisfy just about anyone who wants a truly remarkable carpet.Michael Van BuskirkTucson, AZ
The rug is stunning, great quality and even more beautiful than the pictures. The entire process was seamless, the rug was very safely packaged and delivery was within 2 weeks of placing our order.
This rug exceeded my expectations. It is more lovely in person than on the website. I love how thick and plush it is. If feels so good walking barefoot on it. Will definitely order more in the future as my needs arise.
Rug didn't work in the room but the return process was seamless and civil. Seems like a small family-run business, with personal attention. Also the rug was very nice quality--sad it didn't work with my crazy wallpaper!
I couldn't be happier! Exactly as described, a beautiful and quality runner. Ordered from Australia arrived earlier than the estimated time it came in 5 days! Great service.
Beautiful rug