Love my rug! Outstanding and accurate communication! Simply put, acknowledged and explained every step of the process from receiving my order, shipping and delivery time frame.
Rug didn't work in the room but the return process was seamless and civil. Seems like a small family-run business, with personal attention. Also the rug was very nice quality--sad it didn't work with my crazy wallpaper!
This is the third rug I have purchased from Kilim and I’ve been very happy with every purchase! Great products, wonderful customer service and fast shipping. Thank you for a great shopping experience!
My carpet is so so so beautiful and excellent value! And it was on my floor a week after I ordered it! I will definitely shop here again. Thank you for my carpet!
Exactly as described