I can't say enough about how pleasant it was to deal with Kilim Studio' s customer service representatives. They answered my questions promptly and courteously. Even more important, the vintage rug arrived more quickly that I expected, and it is clean, beautiful, and in very good condition, as advertised. The little extra gift was a nice surprise.
The rug arrived on time and was packaged very well. The rug is very thick and well made, it feels very luxurious underfoot. The colors are true to the photos on the website and it has added a wonderful touch of warmth and elegance to my living room.The customer service was also great, they helped me to find the perfect rug for my living room and they were very patient with all my questions.Overall, I am extremely satisfied with my purchase and I would definitely recommend this company to others. The quality of the rugs, customer service and the overall buying experience was excellent.
I have received my two wonderful kilim rugs six days after I ordered. They were exactly as I expected. Customer service is also amazing, they answered all my emails quickly and did impressive room simulations with my choice of rugs to help me decide.
Stunning