I ordered a long runner, it came quickly, even more beautiful than the picture. Colors rich and workmanship excellent. I had a question about how to clean my rug when necessary and kilim.com responded well and immediately. I highly recommend them.
Love my rug! Outstanding and accurate communication! Simply put, acknowledged and explained every step of the process from receiving my order, shipping and delivery time frame.
Speed and the fact that the rug was exactly as depicted in website photos. I loved the lavender and the spiritual glass charm which I found in my package. The rug was well packed and protected from the elements. Overall it was a terrific experience. I currently have several other rugs in the shopping cart. I also appreciated the link to the rug pad company.
This rug was beautiful and in great condition and arrived very quickly. When we realized it did not fit into our space as planned they were extremely accommodating with a return. Will not hesitate to buy from them again!
They were very helpful when we were choosing the right colors for our rug, and always reacted quickly and correctly. The rug was delivered very fast, and the packaging was perfect.The rug itself is of a good quality.
Love love love this rug