Ikat Bank

A 5 Star experience from beginning to end! Wonderful communication, the runner is absolutely beautiful and it arrived a day early!

Exceptional customer service!

The sales folk at kilim are responsive and really helpful. They give clear responses which make it easier to make a decision on a large purchase.The shipping time was fast and free unlike many of the larger retailers.This is my third rug purchase from Kilim and initially I went with a different company - big mistake. I love my newest rug - it’s exactly as described and the quality is fantastic.

We love our new runner! The colors, the quality, the style, everything about it is perfect. It’s like having a brand new staircase.

Love my rug! Outstanding and accurate communication! Simply put, acknowledged and explained every step of the process from receiving my order, shipping and delivery time frame.

love love color! arrived sooner than expected. communication was very clear and updates were often.

Perfect product and service

I ordered a beautiful rug from Kilim.com; it arrived quickly and was well-packaged. Even though the rug wasn't quite the perfect fit for me, Halil (seller) was prompt and efficient in handling my return. I am now awaiting confirmation from him that the rug has been received. This website is one of my favorites, with stunning rugs showing up every time I look, and I look forward to ordering again soon. Six stars!

This rug is absolutely beautiful! I was looking for a vintage rug for a long hallway and was slightly hesitant to purchase it on line. The rug was refurbished to absolutely perfect condition. I could not be more pleased!

The pictures of the rug online were very accurate. The quality is superb. And the shipping was super fast.