El Dokuma Vintage Halı 153 cm x 247 cm

We recently ordered a rug from Kilim.com to replace one that we truly loved but that had become a tripping hazard after years of wear and tear. I ordered what I thought was the best match for a replacement. Shortly after placing my order, I got an email from Ida with additional photos of the rug I had selected, as she wanted to make sure that I was aware that the rug was a bit more green in undertone than had been reflected in the original photos. I told her what we were looking for and sent a couple of photos of the room where it was going and the rug we were looking to replace, and she sent a couple of other options they also had in similar sizes and colors. In the end, we decided to stick with our original choice, and it arrived in South Carolina from Istanbul just days later, true to the photos she had sent. Overall, we are thrilled with our purchase and will DEFINITELY order from Kilim.com--excellent products and phenomenal customer service!

Rug was exactly as pictured and described. Also quick delivery.

Item as described Fast delivery

The sales folk at kilim are responsive and really helpful. They give clear responses which make it easier to make a decision on a large purchase.The shipping time was fast and free unlike many of the larger retailers.This is my third rug purchase from Kilim and initially I went with a different company - big mistake. I love my newest rug - it’s exactly as described and the quality is fantastic.

My experience with this company has been amazing. I can’t believe how quickly the rugs arrived considering they came all the way from Turkey. The rugs were clean and had been perfectly represented online. I highly recommend this company for their quality and punctuality.

Good quality and delivered fast. Good customer experience and service all round.

friendly, prompt service

Fabulous rug, very true to photo, in wonderful condition. Can't overstate the richness it adds to the room. Don't be afraid to order on line from these people, it's a first rate operation.

Quality of product DesignSpeed of deliveryLove the runner!!

Kilim.com has a great website with dynamic visual tools and lots of helpful details about the rugs. Very useful for researching before choosing a rug. The customer service was excellent and the shipping service was surprisingly fast.