Every part of the service experience was good. Timeliness in shipping and delivery, packaging and even a return were all managed well.And the rug I kept was great! I'll shop here again.
Easy order and shipping, quality was high as expected, price was fair. Images and description on the website were very detailed and accurate — much appreciated.
I’m so pleased with the beautiful rug I received. It’s exactly as described and looks exactly as it did in the website photos. The service was efficient and quick. I look forward to ordering another rug from Kilim.com. Thank you
Rug didn't work in the room but the return process was seamless and civil. Seems like a small family-run business, with personal attention. Also the rug was very nice quality--sad it didn't work with my crazy wallpaper!
They were terrific to deal with. Rugs are amazing. I bought 2; one wasn't the size or match I was looking for and the return was seamless. I found what I needed and it worked. Shipped quickly. Don't hesitate to buy. Great company
Y’all have the best rugs. I’ve ordered six vintage rugs and they’ve surpassed my expectations. I generally do not like buying rugs online because of the color variations, and unwrapping the delivery is kind of like opening a grab bag….you’re never sure what’s going to be inside! But I’ve always been super pleased; the rugs are of excellent quality, true to size, with a beautiful warm, vintage feel. The little free gifts y’all throw in are much appreciated too! Can’t say enough good things. :)
Every part of the service experience…