Rug didn't work in the room but the return process was seamless and civil. Seems like a small family-run business, with personal attention. Also the rug was very nice quality--sad it didn't work with my crazy wallpaper!
As always wasn't disappointed. Second time buying a rug from Kilim Studio and love both purchases. They fit perfectly in the rooms they were intended for and the customer service is wonderful
Wonderful selection clearly and honestly presented on a terrific website that is easy to navigate. Purchasing was very straightforward and communication/tracking was perfect from start to finish. We love our rug!!!
Kilim.com is legit. We ordered our rug from Texas and had it in a week. Quality is exceptional! Almost as good as drinking apple tea and having them throw rugs at our feet. The website is great!
I bought a beautiful stool and the customer service was amazing and they responded right away to my emails. They also helped me I. The past as I was looking for a run and even did a design work up to show me what it would look like in my space. They are very responsive and kind and I love my vintage stool!
Wonderful carpet