Rug even better in person than in the online photos! Very satisfied with experience start to finish. Arrived quickly with amazing protective packaging. Will order again from kilim.com
As a former furniture manufacturer and retailer, I have a lot of experience dealing with clients. This company is absolutely stellar, not only in customer service, but their presentation and website are incomparable.They've thought of everything to take the guess work out of online ordering--truly a twenty first century operation. Using Crayolas to reference colors is brilliant!
I am very impressed by your speedy service and most personal touches. I wish I needed another Kilm right away! Thank you for taking good care of my new rug and delivering it to me in such fine style. Thank you also for the good luck gift and post cards. You are the best in the field!
This carpet is so beautiful. Exactly the colours of the the online photo image. Shipping was quick. A couple of nice postcards and a kilim cushion cover were gifts in the package! Overall a very good purchasing experience!
As always wasn't disappointed. Second time buying a rug from Kilim Studio and love both purchases. They fit perfectly in the rooms they were intended for and the customer service is wonderful
Excellent quality rug and shipping