They were terrific to deal with. Rugs are amazing. I bought 2; one wasn't the size or match I was looking for and the return was seamless. I found what I needed and it worked. Shipped quickly. Don't hesitate to buy. Great company
My carpet is so so so beautiful and excellent value! And it was on my floor a week after I ordered it! I will definitely shop here again. Thank you for my carpet!
As a former furniture manufacturer and retailer, I have a lot of experience dealing with clients. This company is absolutely stellar, not only in customer service, but their presentation and website are incomparable.They've thought of everything to take the guess work out of online ordering--truly a twenty first century operation. Using Crayolas to reference colors is brilliant!
We couldn't be more happy!! Great communication, the rug was exactly what was advertised! Buying a rug of this caliper online and only from pics was, to be honest, nerve-wracking! But what a great experience! I would highly recomend Kilim Rugs!!
Beautiful rug, delivered to my doorstep in a very timely manner. Thrilled with the look, style and condition of my runner. Will definitely purchase again.
My rug is gorgeous, clean, and in excellent shape. The colors are were very true to the images online. I was expecting a certificate of authenticity but I may have misunderstood that part and it doesn't really matter because the quality is obvious. Also love the special goodies included with the shipment. I will order again from kilm!
They were terrific to deal with