The service was second to one. Question.s were answered promptly. The rug arrived in no time. The quality of the rug is very good colours a bit different then Imagined although going back on the website, every thing was there for me to figure the right colours: the picture with the paint chart and the crayon would have been very useful if I had bothered to pay attention. Nevertheless, love the rug I strongly recommend.
My family has been laughing at me because I cannot stop telling my new rugs how perfect they are! :) Thank you! And thank you for the gift. I am of Greek descent and have a very full appreciation for warding off the evil eye.
I ordered a vintage Kilim for my dining room and loved it SO much, that I ordered two custom rugs. Both rugs were made and delivered in a timely manner. The attention to detail, colors, quality of materials and customer service are beyond compare. I only wish I had more floor space so I could order more!
I have now bought two gorgeous vintage wool runner rugs from Kilim Studio and I couldn't be happier with them! Both were amazingly well portrayed on the website and what arrived was exactly what I expected. Plus they both were immaculately clean and in great condition. They even include a lavender sachet in the packaging of every rug. Nice touch. Communication was prompt, thorough and reassuring, also so nice that it was a real person, not just an automatic response. Delivery was fast and reliable. Can't say enough about this company, I look forward to buying more rugs from Kilim.com and I recommend them to family and friends.
This is my second purchase of rugs from Kilim Studios. I am so very pleased. The rugs were pictured and described accurately. They are beautiful. Shipping is fast and without problems. Looking forward to my next purchase.
The service was second to one