They were very helpful when we were choosing the right colors for our rug, and always reacted quickly and correctly. The rug was delivered very fast, and the packaging was perfect.The rug itself is of a good quality.
This is the second rug I’ve purchased from Kilim.The product is excellent and the prices are great. Both are beautiful additions to our home. It best if all is how quickly we received the rugs.Great customer service and wonderful product!
We have now had three excellent buying experiences with Kilim.com over a span of two and a half years, so I think we're in a good position to recommend the business in the highest possible terms. Having been to Turkey and shopped for rugs the old-fashioned way, we find there's no contest: buying a kilim on Kilim.com is hands-down the way to go. The ability to search for a rug by size, age, and price is a tremendous advantage. The superb photographs and descriptions are a great aid in visualizing the rug in a new home. And the ease of the transaction can't be beat. See a rug; pay for it online; and, in a few days, the beautiful thing arrives at your doorstep. What could be easier? The staff at Kilim.com, in particular Ida Gurel, couldn't be more helpful or responsive. The email notices about special sales come at just the right intervals to remind us about this very special online store. In short, Kilim.com has become our go-to source for both vintage and modern kilims. Top marks!
I love my 'new' rug. It is just what I expected from the photos. It was very helpful to have the rug photoshopped into my room so I could judge how it would look there. (I did know that it would fill more space than it was given in the photo, but that was fine.)Ordering this rug was easy and delivery was prompt. Thank you!
The rug is absolutely gorgeous