Every part of the service experience was good. Timeliness in shipping and delivery, packaging and even a return were all managed well.And the rug I kept was great! I'll shop here again.
This was my second purchase from Kilim. I loved my first rug so much I had to get a second for another room. The photos with the crayons really helped give me a "true" feel for the color so I was even more excited when it came and was better in person.
My experience with Kilim.com was extremely positive.The rug was exactly as shown on the website. The crayons for color really helped me to make the decision for the right rug.
The service provided and quality of the rug were great. Every question I asked was answered promptly. The rug came quickly, within 5 days of my order. It is very beautiful and well made.
Love everything about it!