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Love everything about it!

Shipping was quite fast considering it is international, and a gift was even included with my large rug! Love the rug too. Exactly as shown.

Fantastic rug and fast shipping to San Francisco, will be purchasing from Kilim again!

I am so in love with this rug. I This is my fourth. My others are very old.If I could afford more I would buy. Buying art.

We were absolutely delighted with both the service and our new Kilim rug. The rug is even better than the picture (and it looked pretty sweet in the pic). And it was delivered very quickly. Loved the bookmarks, postcards and Evil Eye that came with the rug!

Love the rug. Good price.

As always wasn't disappointed. Second time buying a rug from Kilim Studio and love both purchases. They fit perfectly in the rooms they were intended for and the customer service is wonderful

This has been a joyous experience. The rug is flat out gorgeous -- and I am a collector of Turkish rugs. Service was excellent, shipping miraculous. I'm planning to get another from this wonderful dealer.

We recently ordered a rug from Kilim.com to replace one that we truly loved but that had become a tripping hazard after years of wear and tear. I ordered what I thought was the best match for a replacement. Shortly after placing my order, I got an email from Ida with additional photos of the rug I had selected, as she wanted to make sure that I was aware that the rug was a bit more green in undertone than had been reflected in the original photos. I told her what we were looking for and sent a couple of photos of the room where it was going and the rug we were looking to replace, and she sent a couple of other options they also had in similar sizes and colors. In the end, we decided to stick with our original choice, and it arrived in South Carolina from Istanbul just days later, true to the photos she had sent. Overall, we are thrilled with our purchase and will DEFINITELY order from Kilim.com--excellent products and phenomenal customer service!

About as easy and thorough as you can get for an on line experience. Everything was exactly as they described.