Fantastic quality and fast service! We love our new Kilim rug and would definitely purchase from Kilim again. Extremely pleased with our purchase and overall experience.
Kilim.com has a great website with dynamic visual tools and lots of helpful details about the rugs. Very useful for researching before choosing a rug. The customer service was excellent and the shipping service was surprisingly fast.
Just received our rug, and it is beautiful. Just as pictured online, and fast shipping?!?! Let's say the day before the rug was in the Netherlands, the next day in Seattle fast. Got here before my rug pad from Overstock. This company is great, and when we need more rugs (we are redecorating our whole house), I will buy from Kilim.com
Ida was unbelievably helpful. I purchased an overdyed rug and she contacted me with more pictures and descriptions to ensure I would be satisfied with my purchase. With her guidance, I ended up choosing a different rug that works perfectly in my home. I didn’t feel like a faceless customer like I do when making an online purchase. I truly felt that Ida cared about me! I couldn’t be happier with my purchase. I will be shopping at kilim again!!
The service provided and quality of the rug were great. Every question I asked was answered promptly. The rug came quickly, within 5 days of my order. It is very beautiful and well made.
Great kilim