It was a pleasure working with Kilim Studio … their website was very easy to maneuver… the rug arrived promptly and was beautiful … A very positive experience …
Rug didn't work in the room but the return process was seamless and civil. Seems like a small family-run business, with personal attention. Also the rug was very nice quality--sad it didn't work with my crazy wallpaper!
The rug is magnificent. Utterly superb, sublime. It makes you gasp and dominates the room. It is the most beautiful quality rug I have ever seen. I will definitely go back to shop at Kilim Studio. And I won't buy my rugs anywhere else.
I’m so happy with my rug. It’s even more beautiful in person than it was on the site. And it arrived so quickly. Loved the little sachet of lavender inside the box. Would definitely recommend.
i ordered a 6x10' vintage turkish rug. a very pleasant surprise was that the actual color of the rug was exactly as represented on your website. the size and condition was also as represented. shipping was via fedex and was received earlier than expected. bottom line: i loved the rug and the shopping experience with Kilim and will definitely order from them again soon. looking to order a runner from them now.
My experience with Kilim.com was extremely positive.The rug was exactly as shown on the website. The crayons for color really helped me to make the decision for the right rug.
I can't say enough about the customer service from this company. Every step of the way, Can Gurel was extraordinarily responsive. My emails were returned within hours and he did everything in his power to make sure I was happy and satisfied. Customer service like this simply doesn't exist anywhere else. Also, the kilim I bought was beautiful and arrived exactly as advertised.
It was a pleasure working with Kilim…