This rug was beautiful and in great condition and arrived very quickly. When we realized it did not fit into our space as planned they were extremely accommodating with a return. Will not hesitate to buy from them again!
This was my second purchase from Kilim. I loved my first rug so much I had to get a second for another room. The photos with the crayons really helped give me a "true" feel for the color so I was even more excited when it came and was better in person.
Great service. If you needed colour clarifications, they were readily available. Product arrived on time and was as described on the website. These carpets aren't backed so they may need an underlayer.
Carpet colours exact as on the photographs . Love the possibility of "seeing" the carpet in my room with the help of digital photo's ( huge bonus point )and the various showing of the carpets on the website . Large variéty in carpets , good guality , fast response to e mails and fast delivery of carpet.
I can't say enough about the customer service from this company. Every step of the way, Can Gurel was extraordinarily responsive. My emails were returned within hours and he did everything in his power to make sure I was happy and satisfied. Customer service like this simply doesn't exist anywhere else. Also, the kilim I bought was beautiful and arrived exactly as advertised.
This rug was beautiful and in great…