Great service. If you needed colour clarifications, they were readily available. Product arrived on time and was as described on the website. These carpets aren't backed so they may need an underlayer.
Fast delivery on both of my orders. Thoughtful customer service kindness perks, including carefully wrapped merchandise, thank-you cards and gifts. Pleasant tone in mail and email communications! I couldn't be happier with this company! Thank you.
They were very helpful when we were choosing the right colors for our rug, and always reacted quickly and correctly. The rug was delivered very fast, and the packaging was perfect.The rug itself is of a good quality.
I have received my two wonderful kilim rugs six days after I ordered. They were exactly as I expected. Customer service is also amazing, they answered all my emails quickly and did impressive room simulations with my choice of rugs to help me decide.
Love my rug! Outstanding and accurate communication! Simply put, acknowledged and explained every step of the process from receiving my order, shipping and delivery time frame.
Perfect for what was needed