This is an amazing website . I have ordered several times and all are as advertised. If there is any variation that might be different than how it looks on the website they let you know before they send. Great service, great offerings.
Kilim.com has a great website with dynamic visual tools and lots of helpful details about the rugs. Very useful for researching before choosing a rug. The customer service was excellent and the shipping service was surprisingly fast.
Every part of the service experience was good. Timeliness in shipping and delivery, packaging and even a return were all managed well.And the rug I kept was great! I'll shop here again.
Every aspect of our experience with kilim was fabulous. They are so responsive and willing to answer all questions. When we asked about a particular rug, they even sent us additional photos of it so that we would have an accurate representation of the color. It arrived as promised, in great condition and is absolutely beautiful! We could not be happier.
I have purchased several rugs from this company—I’m happy with them all!High quality, good price-point, and a great selection to choose from. The rugs arrive well packaged and in excellent condition.When I’ve needed customer service I’ve always had a positive and productive experience. I’m very happy to have discovered this company! Thank you!
Rug didn't work in the room but the return process was seamless and civil. Seems like a small family-run business, with personal attention. Also the rug was very nice quality--sad it didn't work with my crazy wallpaper!
The service provided and quality of the rug were great. Every question I asked was answered promptly. The rug came quickly, within 5 days of my order. It is very beautiful and well made.
This is the second rug I’ve purchased from Kilim.The product is excellent and the prices are great. Both are beautiful additions to our home. It best if all is how quickly we received the rugs.Great customer service and wonderful product!
This is an amazing website