I have received my two wonderful kilim rugs six days after I ordered. They were exactly as I expected. Customer service is also amazing, they answered all my emails quickly and did impressive room simulations with my choice of rugs to help me decide.
I highly recommend this company for the quality of their rugs and for their amazing customer service. I ordered a rug and in the process of it being shipped we were mandatorily evacuated because of hurricane Michael. I envisioned my beautiful rug sitting on our porch getting ruined while we were away. I emailed Kilim and requested they delay shipment and received an immediate response that they would deliver at a later date. We received the rug after the evacuation order ended and we had returned home. It is more beautiful than the pictures online. Kilim was also helpful in the selection process, sending additional pictures that included coordinating colors. I will purchase from Kilim again without a moments hesitation.
The service provided and quality of the rug were great. Every question I asked was answered promptly. The rug came quickly, within 5 days of my order. It is very beautiful and well made.
I ordered a vintage Kilim for my dining room and loved it SO much, that I ordered two custom rugs. Both rugs were made and delivered in a timely manner. The attention to detail, colors, quality of materials and customer service are beyond compare. I only wish I had more floor space so I could order more!
Very fast shipping! The rug was beautiful and exactly as pictured. The "evil eye" ornament gift was so nice. It reminded me of my visit to Istanbul last year.
My carpet is so so so beautiful and excellent value! And it was on my floor a week after I ordered it! I will definitely shop here again. Thank you for my carpet!
Loved the rug it looks even better than…