El Dokuma Vintage Hali 242 cm x 404 cm

Rug arrived on time, and exactly how it looked online. Would buy from this vendor again.

We recently ordered a rug from Kilim.com to replace one that we truly loved but that had become a tripping hazard after years of wear and tear. I ordered what I thought was the best match for a replacement. Shortly after placing my order, I got an email from Ida with additional photos of the rug I had selected, as she wanted to make sure that I was aware that the rug was a bit more green in undertone than had been reflected in the original photos. I told her what we were looking for and sent a couple of photos of the room where it was going and the rug we were looking to replace, and she sent a couple of other options they also had in similar sizes and colors. In the end, we decided to stick with our original choice, and it arrived in South Carolina from Istanbul just days later, true to the photos she had sent. Overall, we are thrilled with our purchase and will DEFINITELY order from Kilim.com--excellent products and phenomenal customer service!

This rug was beautiful and in great condition and arrived very quickly. When we realized it did not fit into our space as planned they were extremely accommodating with a return. Will not hesitate to buy from them again!

... professional, pleasant, and helpful. Purchase was easy, and the follow-up from their sales department was exemplary. They kept me informed every step of the way, and communication was kind and personal. Cannot recommend them more! They have a selection of beautiful kilims that could satisfy just about anyone who wants a truly remarkable carpet.Michael Van BuskirkTucson, AZ

Love my new rug but most importantly love the customer service very helpful and attentive

Such an awesome quality! Very happy with the customer service and price. Can wholeheartedly recommend Kilim Studio!

The rug was more beautiful than I imagined. It is gorgeous. The service was excellent. I would recommend them to anyone interested in kilim rugs.

This rug was perfect addition to our room. Delivered with care and speed.

I received the rug quickly. It arrived in perfect condition and its beauty and quality exceeded my expectations. I will be placing another order soon!

Thank you for your high level of professionalism - from your AR (altered reality) software that allowed me to try any rug on your site in my home (brief learning curve to use but worth it), to the actual delivery of my new rugs.