Kilim Studio are outstanding. The kilims that they sell are beautiful. I have bought a few rugs from them now and they have all arrived promptly and been identical to the pictures on the website. I have found that the colours of the rugs on the website perfectly match the real thing and it is always a delight to receive a kilim from them. Whenever I have had questions they have always been answered swiftly and their communications are clear and always helpful. I couldn't rate them more highly.
Ida was unbelievably helpful. I purchased an overdyed rug and she contacted me with more pictures and descriptions to ensure I would be satisfied with my purchase. With her guidance, I ended up choosing a different rug that works perfectly in my home. I didn’t feel like a faceless customer like I do when making an online purchase. I truly felt that Ida cared about me! I couldn’t be happier with my purchase. I will be shopping at kilim again!!
It was a great experience - I found a beautiful rug, ordered it and it was delivered within the timeframe I had been told - literally a stress free experience, and the rug is so BEAUTIFUL.
Great experience. Buying a rug online may seem daunting but with Kilim it’s not! Their website is extremely well designed and functional with amazing inventory, great search filters and realistic pictures. Shipping and delivery were super efficient, rugs arrived quickly and safely packaged. The customer service is impressive too, very responsive to emails about the product and the delivery process. As for the rugs themselves, top quality at competitive prices. Would definitely recommend Kilim!
Kilim Studio are outstanding