My rug is so pretty, and the shipping was amazingly fast. I love the filter and search options on the site, and how they help with matching paint colors. I’m already looking for a second rug for my bedroom. Great shopping experience.
This was my second purchase from Kilim. I loved my first rug so much I had to get a second for another room. The photos with the crayons really helped give me a "true" feel for the color so I was even more excited when it came and was better in person.
Ida was unbelievably helpful. I purchased an overdyed rug and she contacted me with more pictures and descriptions to ensure I would be satisfied with my purchase. With her guidance, I ended up choosing a different rug that works perfectly in my home. I didn’t feel like a faceless customer like I do when making an online purchase. I truly felt that Ida cared about me! I couldn’t be happier with my purchase. I will be shopping at kilim again!!
The runner we ordered was exactly as described and pictured in the online photos. Delivery was quick and efficient. I would recommend them to anyone looking for a Turkish rug.
This rug exceeded my expectations. It is more lovely in person than on the website. I love how thick and plush it is. If feels so good walking barefoot on it. Will definitely order more in the future as my needs arise.
This has been a joyous experience. The rug is flat out gorgeous -- and I am a collector of Turkish rugs. Service was excellent, shipping miraculous. I'm planning to get another from this wonderful dealer.
The service was second to one. Question.s were answered promptly. The rug arrived in no time. The quality of the rug is very good colours a bit different then Imagined although going back on the website, every thing was there for me to figure the right colours: the picture with the paint chart and the crayon would have been very useful if I had bothered to pay attention. Nevertheless, love the rug I strongly recommend.
I needed an area rug for my office and narrowed it down to two colors of Turkish patchwork ones online. At first, I thought that I would order them both, keep the one that I wanted and return the other.But in discussion with the people at Kilim, they offered to superimpose images of my options with pictures I took of the office. The images were amazing! And made my choice obvious. I ordered one rug.When it arrived, I took a picture of the office with the real rug and could barely tell the difference between the real picture and the simulation they sent the week before.It was a wonderful 21st century rug buying experience.
Great shopping experience