We recently ordered a rug from Kilim.com to replace one that we truly loved but that had become a tripping hazard after years of wear and tear. I ordered what I thought was the best match for a replacement. Shortly after placing my order, I got an email from Ida with additional photos of the rug I had selected, as she wanted to make sure that I was aware that the rug was a bit more green in undertone than had been reflected in the original photos. I told her what we were looking for and sent a couple of photos of the room where it was going and the rug we were looking to replace, and she sent a couple of other options they also had in similar sizes and colors. In the end, we decided to stick with our original choice, and it arrived in South Carolina from Istanbul just days later, true to the photos she had sent. Overall, we are thrilled with our purchase and will DEFINITELY order from Kilim.com--excellent products and phenomenal customer service!
My experience with Kilim.com was extremely positive.The rug was exactly as shown on the website. The crayons for color really helped me to make the decision for the right rug.
The carpet is the focal point in the room. It is absolutely perfect! Thank you so much for your part in helping make our baby's room so comfy and beautiful!
This is an amazing website . I have ordered several times and all are as advertised. If there is any variation that might be different than how it looks on the website they let you know before they send. Great service, great offerings.
I was totally amazed when I got my excellent rugs from Kilim.com . The quality was gorgeous and delivery was fast. The customer service was kind and my answers were answered quickly and professionally. I can really recommend this company for someone who really gives a great respect for quality and excellent service !
Absolute favorite source of rugs!