El Dokuma Vintage Halı 184 cm x 291 cm

Every part of the service experience was good. Timeliness in shipping and delivery, packaging and even a return were all managed well.And the rug I kept was great! I'll shop here again.

A beautiful rug arrived in record time. What amazing service! I will shop here again. Thank you.

Website is great, and the rug was so much more beautiful in person. Great experience!

My experience with Kilim.com was extremely positive.The rug was exactly as shown on the website. The crayons for color really helped me to make the decision for the right rug.

Good communication Fast service and carpet arrived quickly and lookedlike the photos on line

We recently ordered a rug from Kilim.com to replace one that we truly loved but that had become a tripping hazard after years of wear and tear. I ordered what I thought was the best match for a replacement. Shortly after placing my order, I got an email from Ida with additional photos of the rug I had selected, as she wanted to make sure that I was aware that the rug was a bit more green in undertone than had been reflected in the original photos. I told her what we were looking for and sent a couple of photos of the room where it was going and the rug we were looking to replace, and she sent a couple of other options they also had in similar sizes and colors. In the end, we decided to stick with our original choice, and it arrived in South Carolina from Istanbul just days later, true to the photos she had sent. Overall, we are thrilled with our purchase and will DEFINITELY order from Kilim.com--excellent products and phenomenal customer service!

As always wasn't disappointed. Second time buying a rug from Kilim Studio and love both purchases. They fit perfectly in the rooms they were intended for and the customer service is wonderful

Good communication Fast service and carpet arrived quickly and lookedlike the photos on line

I was a bit hesitant to purchase a rug online without feeling and seeing it in person. However this company walked me through all of my concerns, offer free shipping and returns / exchanges so I thought 'Why not?' . I got a 1960s bohemian feel square rug that is bright and colorful. Just what I needed to cheer up my dark living room. It blends in with my eclectic Asian + mod decor. The colors were exactly as depicted in the online photo (which is not always the case from other companies). The description of the rug was exact and I could not be happier. I was hoping to leave a photo but there is no way to do that here.

This is the second rug I’ve purchased from Kilim.The product is excellent and the prices are great. Both are beautiful additions to our home. It best if all is how quickly we received the rugs.Great customer service and wonderful product!