El Dokuma Vintage Hali 102 cm x 163 cm

Every part of the service experience was good. Timeliness in shipping and delivery, packaging and even a return were all managed well.And the rug I kept was great! I'll shop here again.

My purchases have been exactly as advertised, timely in arrival, and well packaged. My experience has always been top notch, and I am very happy to recommend this site for quality of merchandise and communication. I am a fan. Thank you.

Such an awesome quality! Very happy with the customer service and price. Can wholeheartedly recommend Kilim Studio!

Excellent product, fast shipping, great service

We recently ordered a rug from Kilim.com to replace one that we truly loved but that had become a tripping hazard after years of wear and tear. I ordered what I thought was the best match for a replacement. Shortly after placing my order, I got an email from Ida with additional photos of the rug I had selected, as she wanted to make sure that I was aware that the rug was a bit more green in undertone than had been reflected in the original photos. I told her what we were looking for and sent a couple of photos of the room where it was going and the rug we were looking to replace, and she sent a couple of other options they also had in similar sizes and colors. In the end, we decided to stick with our original choice, and it arrived in South Carolina from Istanbul just days later, true to the photos she had sent. Overall, we are thrilled with our purchase and will DEFINITELY order from Kilim.com--excellent products and phenomenal customer service!

Highly rated! Responsive, quick shipping and beautiful rug!

Loved the rug it looks even better than what i expected. It delivered so fast also which was very nice.

Very nice quality rug, and it arrived quickly.

Great website, service and delivery! The rug looks just as pictured on the website and is beautiful quality. Shipping was fast and hassle free. Have ordered from them multiple times and have always had consistently excellent experiences.

I highly recommend this company for the quality of their rugs and for their amazing customer service. I ordered a rug and in the process of it being shipped we were mandatorily evacuated because of hurricane Michael. I envisioned my beautiful rug sitting on our porch getting ruined while we were away. I emailed Kilim and requested they delay shipment and received an immediate response that they would deliver at a later date. We received the rug after the evacuation order ended and we had returned home. It is more beautiful than the pictures online. Kilim was also helpful in the selection process, sending additional pictures that included coordinating colors. I will purchase from Kilim again without a moments hesitation.