Rug didn't work in the room but the return process was seamless and civil. Seems like a small family-run business, with personal attention. Also the rug was very nice quality--sad it didn't work with my crazy wallpaper!
I ordered a beautiful tulu runner. I was blown away at how beautiful it was when it arrived. Not only was the rug even more beautiful in person and exceeded my expectations, but the package included so many special surprise gifts that were very meaningful to me and heartfelt by kilim.com. The shipping was free and fast I could not be happier with my purchase. I look forward to my next purchase.
The rug is exactly as pictured, it was well packaged, and a perfect addition in my space. There are so many wonderful options on the website to fit any size that you were looking for. I was concerned I wouldn’t be able to find a runner in the size that I needed and this is perfect.
Kilim.com is legit. We ordered our rug from Texas and had it in a week. Quality is exceptional! Almost as good as drinking apple tea and having them throw rugs at our feet. The website is great!
This is the second rug we have purchased from Kilim, and we are completely happy! The rug arrived as promised, looked in person as it did online, and the price was affordable. I plan to look for another rug from Kilim at some point.
This is my 6th(!) rug purchase from kilim.com (of vintage kilims) and as always the rug is lovely, the colors true, the value for the money very good and the service/shipping seamless. I strongly recommend giving their wide range of inventory a look. I will continue to shop with them until my last wood floor has an area rug!
Rug didn't work but good quality/nice people