This has been a joyous experience. The rug is flat out gorgeous -- and I am a collector of Turkish rugs. Service was excellent, shipping miraculous. I'm planning to get another from this wonderful dealer.
Beautiful rug when it arrived. The lovely pattern and colors are true to the photos. But after a week, the weaving is unraveling in various areas. For a 900 dollar rug, I am very disappointed. Also, no one answered my email explaining the problem.
The rug is as beautiful as I hoped. The communication about the delivery was transparent and in a timely manner, and the delivery itself was surprisingly fast, considering that it came from Turkey.I was impressed by the very personal touch - a little lucky token, a letter and some very nice postcards that were clearly done with love to the product and a good customer relationship in mind. I own an Interior Design business and will work with kilim.com in the future.Thank you!
I bought 2 incredible rugs from Kilim Studio. They arrived in perfect condition relatively quickly and were exactly as pictured on the website. Colors were extremely accurate.I was nervous about purchasing handmade rugs online, but I couldn’t be happier with my purchases. The quality and workmanship are superb. Each rug is a beautiful work of art. Highly recommended!
We have now had three excellent buying experiences with Kilim.com over a span of two and a half years, so I think we're in a good position to recommend the business in the highest possible terms. Having been to Turkey and shopped for rugs the old-fashioned way, we find there's no contest: buying a kilim on Kilim.com is hands-down the way to go. The ability to search for a rug by size, age, and price is a tremendous advantage. The superb photographs and descriptions are a great aid in visualizing the rug in a new home. And the ease of the transaction can't be beat. See a rug; pay for it online; and, in a few days, the beautiful thing arrives at your doorstep. What could be easier? The staff at Kilim.com, in particular Ida Gurel, couldn't be more helpful or responsive. The email notices about special sales come at just the right intervals to remind us about this very special online store. In short, Kilim.com has become our go-to source for both vintage and modern kilims. Top marks!