I was hesitant to buy such a high end item on line from thousands of miles away ... but my experience was beyond expectation. The kilim we purchased is absolutely gorgeous ,reasonably priced and excellent quality. My questions were promptly answered online, with extra photos sent to confirm colors and texture. Shipping was fast and reliable ...we are hooked! About to purchase a second rug.
I have purchased two magnificent rugs from Kilim.com. It was extremely easy to work on design, size, etc. via email with a friendly representative. My rugs were ready to ship from Turkey to the US at exactly the time promised and arrived within 24-48 hours of shipping in perfect condition. They are extremely low maintenance but, more importantly, are admired by all who visit my home. I have no hesitation in recommending this company. A treasure of an Internet « find ».
I love my 'new' rug. It is just what I expected from the photos. It was very helpful to have the rug photoshopped into my room so I could judge how it would look there. (I did know that it would fill more space than it was given in the photo, but that was fine.)Ordering this rug was easy and delivery was prompt. Thank you!
Rug didn't work in the room but the return process was seamless and civil. Seems like a small family-run business, with personal attention. Also the rug was very nice quality--sad it didn't work with my crazy wallpaper!
Arrived in a few days!The kiln is beautiful, just like the picture. I can’t stop ordering from these guys. I’ve bought a half dozen rugs over time. I think I’ve got what I need, and then I see their new catalog and just can’t help myself.
we did not exactly got what we asked…