I highly recommend this company for the quality of their rugs and for their amazing customer service. I ordered a rug and in the process of it being shipped we were mandatorily evacuated because of hurricane Michael. I envisioned my beautiful rug sitting on our porch getting ruined while we were away. I emailed Kilim and requested they delay shipment and received an immediate response that they would deliver at a later date. We received the rug after the evacuation order ended and we had returned home. It is more beautiful than the pictures online. Kilim was also helpful in the selection process, sending additional pictures that included coordinating colors. I will purchase from Kilim again without a moments hesitation.
They were very helpful when we were choosing the right colors for our rug, and always reacted quickly and correctly. The rug was delivered very fast, and the packaging was perfect.The rug itself is of a good quality.
I was a bit hesitant to purchase a rug online without feeling and seeing it in person. However this company walked me through all of my concerns, offer free shipping and returns / exchanges so I thought 'Why not?' . I got a 1960s bohemian feel square rug that is bright and colorful. Just what I needed to cheer up my dark living room. It blends in with my eclectic Asian + mod decor. The colors were exactly as depicted in the online photo (which is not always the case from other companies). The description of the rug was exact and I could not be happier. I was hoping to leave a photo but there is no way to do that here.
It has been a joy and success buying several Kilims from the folks at Kilim.com! They went out of their way to send me ideas based on the color and size I was looking. And the rugs I received are stunning antiques - gorgeous - even more beautiful than the photos. I will definitely order more and have already referred numerous people who see my carpets and love them!
Just wow!!! I love the beautiful rug I received. I came across this site when looking for an over dyed Turkish rug and was a little nervous because I’ve never ordered from them. The rug arrived quickly, great packaging, and they even included a little trinket gift. The rug is even more beautiful in person- artisan quality and unique. Accurate descriptions on site and I love the color swatches on the product page. I will be returning to buy again! Thank you!
The vintage Kilim is beyond beautiful ! The colors are exactly as depicted, the condition of the carpet is fabulous, the size same as described. It was ordered on July 4 and arrived/delivered July 8th ! I was shocked how quickly it arrived. I LOVE this carpet. Zero negative anything it exceeded my expections 110%. I highly recommend this company. I am already planning my next purchase !