Just received our rug, and it is beautiful. Just as pictured online, and fast shipping?!?! Let's say the day before the rug was in the Netherlands, the next day in Seattle fast. Got here before my rug pad from Overstock. This company is great, and when we need more rugs (we are redecorating our whole house), I will buy from Kilim.com
I could not have been happier with my new rug and the service provided by Kilim.com. They not only delivered my rug within 5 days, but the rug is more beautiful than expected! I can’t wait to get another!
I love my 'new' rug. It is just what I expected from the photos. It was very helpful to have the rug photoshopped into my room so I could judge how it would look there. (I did know that it would fill more space than it was given in the photo, but that was fine.)Ordering this rug was easy and delivery was prompt. Thank you!
I was hesitant to buy such a high end item on line from thousands of miles away ... but my experience was beyond expectation. The kilim we purchased is absolutely gorgeous ,reasonably priced and excellent quality. My questions were promptly answered online, with extra photos sent to confirm colors and texture. Shipping was fast and reliable ...we are hooked! About to purchase a second rug.
The rug is as beautiful as I hoped. The communication about the delivery was transparent and in a timely manner, and the delivery itself was surprisingly fast, considering that it came from Turkey.I was impressed by the very personal touch - a little lucky token, a letter and some very nice postcards that were clearly done with love to the product and a good customer relationship in mind. I own an Interior Design business and will work with kilim.com in the future.Thank you!