Excellent! the quality of the carpet corresponded to the description and the colors identical to the photos on the website. Very professional staff who followed the shipment until arrival at destination. I highly recommend it!
The rug is as beautiful as I hoped. The communication about the delivery was transparent and in a timely manner, and the delivery itself was surprisingly fast, considering that it came from Turkey.I was impressed by the very personal touch - a little lucky token, a letter and some very nice postcards that were clearly done with love to the product and a good customer relationship in mind. I own an Interior Design business and will work with kilim.com in the future.Thank you!
As a former furniture manufacturer and retailer, I have a lot of experience dealing with clients. This company is absolutely stellar, not only in customer service, but their presentation and website are incomparable.They've thought of everything to take the guess work out of online ordering--truly a twenty first century operation. Using Crayolas to reference colors is brilliant!
Exactly what the picture showed. This rug is gorgeous with lively colors, yet the aged look of a vintage rug. Looks perfect in our living room. It was well packaged and arrived quickly. I am so happy with this purchase and hope to do business again! Very responsive customer service.
Very happy with my purchase. The rug is just as described, with good quality workmanship. It’s great value for money. The communication from Kilim was prompt and responsive, and the delivery time a very impressive five days to my door from the other side of the world.