I was a bit hesitant to purchase a rug online without feeling and seeing it in person. However this company walked me through all of my concerns, offer free shipping and returns / exchanges so I thought 'Why not?' . I got a 1960s bohemian feel square rug that is bright and colorful. Just what I needed to cheer up my dark living room. It blends in with my eclectic Asian + mod decor. The colors were exactly as depicted in the online photo (which is not always the case from other companies). The description of the rug was exact and I could not be happier. I was hoping to leave a photo but there is no way to do that here.
I've ordered two rugs from Kilim Studio and am thrilled with both of them. Both were vintage kilims; the colors and condition were as described online - no surprises. The service was equally excellent: quick, attentive, and knowledgeable. When I reached out through email, my questions was immediately answered. This is a terrific company to work with!
This was my first purchase from Kilim.com. I was a little apprehensive because it seemed like a big purchase from a site I didn’t know but I couldn’t be happier. The site has huge selection, so much that it was difficult to choose. I ended up choosing a vintage rug. The site’s high resolution photos made it possible to judge the condition of the rug before I ordered. It shipped from Turkey, came well packaged and arrived quickly for an international order. Kilim.com also include a couple unexpected gifts, a simple but well made bag that went to my girlfriend and a nice, traditional Turkish glass charm. The good quality gifts was a classy touch. I’m not an expert on rug values but from shopping around it seems like the price was good. I want to thank Kilim.com for the great service. I am also appreciative of the hard working, under appreciated artists that make these beautiful rugs.
I love my 'new' rug. It is just what I expected from the photos. It was very helpful to have the rug photoshopped into my room so I could judge how it would look there. (I did know that it would fill more space than it was given in the photo, but that was fine.)Ordering this rug was easy and delivery was prompt. Thank you!
I needed an area rug for my office and narrowed it down to two colors of Turkish patchwork ones online. At first, I thought that I would order them both, keep the one that I wanted and return the other.But in discussion with the people at Kilim, they offered to superimpose images of my options with pictures I took of the office. The images were amazing! And made my choice obvious. I ordered one rug.When it arrived, I took a picture of the office with the real rug and could barely tell the difference between the real picture and the simulation they sent the week before.It was a wonderful 21st century rug buying experience.