I still don't have my hall runner, but the delivery process has been impossible with conflicting and misleading information whenever I've tried to track this shipment
My rug is gorgeous, clean, and in excellent shape. The colors are were very true to the images online. I was expecting a certificate of authenticity but I may have misunderstood that part and it doesn't really matter because the quality is obvious. Also love the special goodies included with the shipment. I will order again from kilm!
The color brown is different at the bottom 14” of rug and there are a few flaws in the weaving. I’m keeping it. I will place furniture to distract from flaws.
As always wasn't disappointed. Second time buying a rug from Kilim Studio and love both purchases. They fit perfectly in the rooms they were intended for and the customer service is wonderful
Lost and Out of Luck